Posts Tagged ‘Best Support’
Pugging Along
The pugs are busy! We reconvened our 90-Day meeting with users and the first one was great! Old pug users offered advice to the new pug users and made some nice mentoring connections. I’m still spouting all kinds of stuff from that meeting and others. (Training events…? Hmmmm….) Punctual Pug XL is being built. Design…
Read MoreUpgrade!
So when anyone sends a ticket now, you will notice a big difference. We have upgraded our ticket system to Sentry which will help the developers find broken things and address your issues much faster. We are doing a lot under the hood right now to improve the infrastructure within and surrounding Punctual Pug as…
Read MorePug Portents
Merriam-Webster says this about portent: “something that foreshadows a coming event: omen, sign 2. prophetic indication or significance.” We’re taking that seriously over here because Vito won The National Dog Show. We think that is a sign that 2025 will reveal the true power of pugs and we are READY FOR IT. Next week we…
Read MoreLet’s Pug!
Later today, we will be popping a release out of the oven that we hope you find tasty! We have been pushing releases about every two weeks so there has been a lot of pugging going on over here. Punctual Pug has many more bells and whistles, improvements, and optimization, since even…I don’t know, two…
Read MoreI Start My Day with Pug!
“I start my day with Pug!” That’s what Jen told me in our webinar on Friday where we had Punctual Pug customers and developers together for the first time! All the Grumbles were represented: the Golden Grumble, the Marionberry Grumble, the Arctic Grumble (and hopefully, soon to be announced, a new Grumble!). We spent two…
Read MorePugs and Nomads
We have established thus far several things in the past two months: Punctual Pug users are the best looking, most fastidious, with the biggest brains. To keep up with them, the developers and I have to wear our sneakers 24X7! Punctual Pug is very fortunate to work with Nomadic Software. We are powered by their…
Read MoreFun & Games!
Not everything is fun and games but we are having a blast over here! We have been working hard with new features, improvements, and a new helpdesk that will organize all your questions, feedback, and route any issues straight to the Developer Pugs and me! The first version of what we are calling Person-Centered Scheduling…
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