The Punctual Pug Blog

Happy Christmas Eve

By Allison Dudo | Dec 24, 2025 |

2025 has been a very difficult year for a lot of people providing services in the Punctual Pug ecosphere. Deficits, rate reductions, new rules, managed care, staff shortages, are but a few things we have seen happen this year. It saddens me to see, after thirty years in this field, that so little has changed…

Pug Patches

By Allison Dudo | Dec 19, 2025 |

We pushed some Pug Patches out today to catch up on some tickets and smash some creep-crawlies. Sorry for the delay as we’ve been working on improving some things under the hood that really had to happen. We want to hit 2026 ready to go! You will also now get notified when we roll out…

Happy Holidays!

By Allison Dudo | Dec 10, 2025 |

Our friends at REACH in Juneau truly know how to deck the halls. The pugs were thrilled. I’ve been writing holiday cards to our friends all over the place this morning and the list has grown since last year, for sure. My hand is tired! We have new friends in South Carolina and Washington. We…

Joy to the World

By Allison Dudo | Nov 19, 2025 |

I’ve spent this week so far with IACP at their meeting in Idaho Falls where Punctual Pug was one of the sponsors. Journeys gave them the space for the conference and my new friend, Joy, got me all the things upon my early arrival, including the secret refrigerator where the cold water bottles lived. She…

Pugs, Barbecue, and Potatoes

By Allison Dudo | Nov 14, 2025 |

It’s been a wild week over here! We have two new grumbles in the works and the pugs have landed in South Carolina with our first east coasted customers! They are really excited to be part of the grumble and the pugs are thrilled to have them (and their barbecue!).   I’m heading to Idaho…

Utahhhhh

By Allison Dudo | Oct 31, 2025 |

Punctual Pug was one of the sponsors of the UACS conference in Midway, UT, this past week. Ana was womanning the table while I was fighting my way home from Anchorage! It was fun to see people when I arrived on Friday; old friends and new ones. It will be fun to see UACS continue…

The Arctic Grumble

By Allison Dudo | Oct 22, 2025 |

Every time I come to Alaska (and there have been a lot of times), I love it more. And each time I show up to the AADD conference, I leave with all kinds of ideas. Especially this time…self-directed services was a giant discussion and it led to a lot of input about how Punctual Pug…

Amelia

By Allison Dudo | Oct 22, 2025 |

I wrote about the CPAO conference but didn’t mention my new friend, Amelia. I did a Punctual Pug demonstration and some current users showed up to ask questions and also let me know about a couple changes we made that JUST.DID.NOT.WORK in 2.0. Amelia clearly pointed out the issues and we were able to sort…

Happy National Pug Day

By Allison Dudo | Oct 15, 2025 |

Last year, I celebrated National Pug Day quizzing Alaskans on all the pug facts at AADD‘s fall conference. Do you know how old the pug breed is? Where it originated? Who they hung out with back in the day?…These are essential facts for an educated person to know! I’ll be here today with CPAO at…

Back in Oregon

By Allison Dudo | Oct 14, 2025 |

The pugs and I are kind of camping in Turner, Oregon, at this cool retreat that CPAO has gotten for its fall conference. It’s going to be a busy one! Punctual Pug is sponsoring and I’ll be singing the songs of the pugs and talking all things nerdy today. I’ll certainly be talking about our…